FREQUENTLY ASKED QUESTIONS

 

Appointments

Do you take walk-ins or should I make an appointment?

Bellasposa does take walk-ins on weekdays, however,  we highly suggest that you make an appointment so that we have someone to assist you when you come into the store.
Trunk shows are by appointment only. If you are unable to do so, you are welcome to call the day of to see if we have had any cancellations.


How long will the appointment last?

Our appointments last about 1.5 hours. Because you will be working with a specially trained and knowledgeable personal consultant, you will have plenty of time to find the perfect gown with enough time to thoroughly go over your special order with you.


What should I bring to the appointment with me?

We don’t require you to bring anything, just yourself and a few of your special guests. If you are unsure of what kind of dress you would like, do not stress! We have very qualified Bridal Specialists who can help you find that dream gown you’ve been looking for!


Who should I bring with me?

Bring people whose opinions you trust and whose goal is to simply help you find a dress you love. Your entourage should be positive people who understand the style that you are going for in your wedding gown. If you would have trouble committing to a dress without a certain person present (often that person is mom), make sure they can come with you, or are available to text or video chat during your appointment. 

We suggest that you bring no more than 5 of your closest family members and friends. Bringing any more than that can take the focus off you.


What size gowns are available to try on?

We carry dresses in sizes 10 to 30.


May I take pictures of the gowns while I try them on?

Yes! We encourage you to take photos in the gowns to help you get one step closer to finding your dream gown.


Which designers do you carry at Bellasposa?

Badgley Mischka Bridal, Chic Nostalgia, Maggie Sottero, Sottero & Midgley, Allure Bridal, Casablanca, Ysa Makino, Mori Lee Bridal and Martina Liana are the designers we carry for our wedding gowns.

 

Am I allowed to bring any beverages into the store?

In order to keep our gowns in good condition we do NOT allow any outside beverages into the store. We apologize for any inconvenience.

 

Do you provide a celebratory toast?

We do! When you say yes to your dress we provide a complimentary toast for you and your party.

Due to California state law, we cannot allow any alcohol to be brought into the store.

 

Why do I have to provide credit card information to make an appointment?

Your appointment will ensure consultant availability, as our appointments usually fill up quickly.

 

What if I don't want to give my credit card information?

You don't have to--you are welcome to come in and look at any time! You never need an appointment to look, but if you have any questions or would like to try on our beautiful dresses, you will need a consultant. An appointment will ensure that a consultant will be available just for you.

 

What happens to my credit card information?

Your information is never stored past your appointment time and is never shared. Your card will not be charged if you keep your appointment or you reschedule/cancel more than 48 hours before your appointment time. 

 

What if I forget to cancel in time?

We will call you the business day before your scheduled appointment (Tuesday appointments will receive their confirmation call on Sunday) to confirm. At that time we can reschedule or cancel your appointment without any fee. 


Buying

What is the price range on our gowns?

Our Special Order Gowns start at around $700 and go to about $9,000.

What is a Discontinued Gown?

Discontinued just means the designer has stopped making the dress so we as a store can no longer order it from them so we end up selling the gown off the rack in whatever size we have it in. With these gowns we ask that you put 100% down and take the dress home with you that day.

What is a Special Order Gown and how long does it take to come in?

Special Order Gowns are gowns we order from the designer that can take anywhere from 4-6 months to come in. Depending on the designer and if it is wedding season or not sometimes the dresses do come in sooner (but do not count on this). We also have some designers who carry Priority Gowns, so if your wedding is soon come in and see what we can do. These gowns will be ordered once you have put 50% down on the dress and the rest of the payment you can either pay in increments until we get the dress in or you can pay the rest when you come in and pick it up.

How do I pay for my gown?

We accept Visa, Mastercard, American Express, and Discover, as well as cash and personal checks. Personal checks are not accepted when you come in to pick up your dress.


Fittings/Alterations


Can bellasposa do my alterations?

For your convenience, we have several in-house independent alterations vendors. Please visit our alterations page for more details. 


Other

What is a trunk show?

A trunk show is a special in-store event that lasts one to three days. You can view and buy from a designer’s latest collection months before they are available in stores. If you find the dress of your dreams at a trunk show, be prepared to make a decision that day, as the gown will not be in the store once the trunk show is over.


I’m getting married in less than 4 months – is it too late to get a gown from you?

It’s not too late, but every second counts! Your options include buying one of our samples off the rack or working with a consultant to determine which designers can meet your time frame fora “special order” gown, which could include an additional rush charge.


What is a rush order?

If your wedding date is sooner than the time we typically need to have a special-order gown made, we will need to consult with the designer and place a “rush” order, for an additional fee. In this instance, your gown may arrive 1-3 weeks before your wedding and details will be outlined in your contract.